Warranty
Lifetime
We stand by the quality of our products with a Manufacturer's Lifetime Warranty against defects in materials and, workmanship in our Backpacks, Bags, Luggage and Accessories (*excluding apparel, wallets and refurbished or final sale products, please see below for more information.) Our Manufacturer’s Lifetime Warranty is extended to the original owner of the item and covers any manufacturer issues that hinder the functionality of the product for the lifetime of your gear. Cosmetic damage & normal wear and tear are not covered. We will always do our best to repair your well-loved gear, and help keep products out of the landfill. If we cannot repair it, or do not have the repair parts to send you to fix the gear, you may be eligible for a replacement bag of the same item.